WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR DATA?
WHAT TYPE OF DATA DO WE PROCESS?
FOR WHAT PURPOSE DO WE PROCESS YOUR PERSONAL DATA?
WHAT IS THE LEGAL BASIS FOR THE PROCESSING OF YOUR DATA?
HOW LONG WILL WE KEEP YOUR DATA?
WILL WE SHARE YOUR DATA WITH THIRD PARTIES?
WHAT ARE YOUR RIGHTS WHEN YOU PROVIDE US WITH YOUR DATA?
CHANGES TO THE PRIVACY POLICY.
PYRAMID CONSULTING S.L. hereby informs you of its privacy policy applied to personal data. Use of the website does not imply that the user must provide any information regarding their identity, and it cannot be associated with a specific user by the company. In the event that personal data is provided, such data will be collected and used in accordance with the limitations and rights set out in the aforementioned regulation.
PRIVACY POLICY
WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR DATA?
- DATA CONTROLLER of your data: PYRAMID CONSULTING S.L.
- Tax ID No. (CIF): B80176506.
- Postal Address: Calle Princesa nº 25, Hexágono Building, 6th Floor, 28008, Madrid.
- Email: info@pyramidconsulting.es
WHAT TYPE OF DATA DO WE PROCESS?
Depending on the products, services or functionalities you wish to enjoy at any given time, we will need to process certain data or other. Generally, such data will be, as applicable, the following:
- Your identification data (For example: your name, surname, contact details, etc.)
- Connection, geolocation and browsing data (if you interact with us from your mobile device, for example).
- Commercial information if you agree to receive commercial communications.
- Data on your tastes and preferences, if you agree to receive commercial communications.
Recuerde que, cuando le pidamos que rellene sus datos personales para darle acceso a alguna funcionalidad o servicio de la web, marcaremos algunos campos como obligatorios, puesto que son datos que necesitamos para poder prestarle el servicio o darle acceso a la funcionalidad en cuestión.
Please note that if you decide not to provide us with such data, you may not be able to complete your user registration or enjoy those services or functionalities.
FOR WHAT PURPOSE DO WE PROCESS YOUR PERSONAL DATA?
Depending on how you interact with our website, we will process your personal data for the following purposes:
- Contact form.
We only process personal data that is strictly necessary to be able to contact you by email or telephone.
2. Contracting of services
PYRAMID makes available to users, among others, the following basic services, in accordance with the current catalogue published on its websites and/or in the accepted offer:
- Management of and/or appeals against penalties.
- Search and tracking service for official publications of traffic fines (for example, the Official State Gazette (BOE)).
- Specific services under commercialized brands or plans (for example, MultAyuda Vehículos/Profesionales/Personal, MultAyuda Expedientes, TienesMultas), in accordance with their specific terms and/or contract.
The exact scope, included services, prices, timeframes and specific conditions of each service shall be those indicated in the product page or contracting landing page, in the accepted offer, or in the contract sent to the customer. In the event of any inconsistency between the general terms and the specific terms of a service, the latter shall prevail.
PYRAMID reserves the right to modify, update, suspend or remove at any time the services offered, as well as their features, prices and conditions, informing users through the usual channels and respecting rights already acquired under contracts already formalised.
The user is responsible for reviewing the specific terms and the particular information of each service prior to contracting. PYRAMID shall not be liable for any unsuitability of the contracted service for the user’s particular needs if the user has failed to provide truthful, complete and up-to-date information during the contracting process.
The contracting of certain services may require the submission of additional information or documentation (for example, vehicle registration number, driver details, etc.), as well as the acceptance of additional specific terms. PYRAMID may deny, suspend or cancel the provision of the service in the event of non-compliance with these requirements, informing the user unless legally restricted from doing so.
3. For marketing purposes.
You may consent to receive commercial communications by checking the box provided in the form; if you check it, you will receive commercial communications from PYRAMID CONSULTING S.L.
Such commercial communications may be based on your preferences and behavioral patterns.
Please remember that you may unsubscribe from our communications at any time and free of charge, by contacting us via the data controller's email address or by following the instructions we will provide in each of our communications.
4. Usability and quality analysis for the improvement of our services (Cookies)
If you access our Platform, we inform you that we will process your browsing data for analytical and statistical purposes, that is, to understand how users interact with our Platform and thus be able to introduce improvements to it.
WHAT IS THE LEGAL BASIS FOR THE PROCESSING OF YOUR DATA?
The legal basis that allows us to process your personal data also depends on the purpose for which we process it; thus, we find different legal bases depending on the following purposes:
- Contact form
The legal basis for processing your data is the informed consent to be able to contact you as requested.
- Provision of services
The legal basis for processing is the performance of a contract, compliance with legal obligations and, where applicable, the consent of the data subject.
- The legitimate basis for processing your data for marketing purposes is the consent you provide.
4. Usability and quality analysis (Cookies)
The legal basis is the consent given on our website for the installation of the cookies you consider appropriate.
HOW LONG WILL WE KEEP YOUR DATA?
- Request for information.
We will process your data for as long as necessary to manage your appointment and subsequently for 1 year.
2. Provision of services
The data will be kept for as long as the relationship with the user is maintained and, subsequently, for the periods legally required to comply with legal obligations and to address any possible liabilities.
3. Marketing
We will process your data until you request cancellation or unsubscribe from the newsletter.
4. Cookies
The cookie banner sets out the expiration period for each of the cookies.
WILL WE SHARE YOUR DATA WITH THIRD PARTIES?
Personal data may be disclosed to Public Administrations, financial institutions and providers that render services to Pyramid Consulting, S.L., when necessary for compliance with legal obligations or for the correct provision of the service. No international data transfers will be carried out, except where legally required.
International transfers:
No international data transfers are carried out for data collected on the website.
WHAT ARE YOUR RIGHTS WHEN YOU PROVIDE US WITH YOUR DATA?
We are committed to respecting the confidentiality of your personal data and guaranteeing the exercise of your rights.
You may exercise them free of charge by sending us an email at delegadoprotecciondatos@pyramidconsulting.es, simply indicating the reason for your request and the right you wish to exercise.
If we consider it necessary to identify you, we may request a copy of an identity document. In particular, regardless of the purpose or legal basis under which we process your data, you have the right to:
Request access to the data about you that we hold.
Request that we rectify the data we already hold. Please note that, by actively providing us with your personal data through any means, you guarantee that it is true and accurate and you undertake to notify us of any change or modification to it.
Request that we erase your data to the extent that it is no longer necessary for the purpose for which we needed to process it, as we have previously informed you, or when we no longer have a legal basis to do so.
Request that we restrict the processing of your data, which means that in certain cases you may ask us to temporarily suspend the processing of the data or to retain it beyond the time necessary when you may need it. If you have given your consent to the processing of your data for any purpose, you also have the right to withdraw it at any time.
Receive the personal data concerning you that you have provided to us, in a structured, commonly used and machine-readable format, as well as have it transmitted to another data controller.
In addition, when the processing of your data is based on our legitimate interest, you will also have the right to object to the processing of your data.
Finally, we inform you of your right to file a complaint with the relevant data protection supervisory authority, in particular with the Spanish Data Protection Agency https://www.agpd.es/portalwebAGPD/index-ides-idphp.php
CHANGES TO THE PRIVACY POLICY.
We may modify the information contained in this Privacy Policy whenever we consider it appropriate. If we do so, we will notify you through various means via the Platform, or we may even contact you at your email address when the change in question is significant for your privacy, so that you can review the changes, assess them and, where applicable, object to them or unsubscribe from a service or feature.
INFORMATION ABOUT COOKIES
We use cookies and similar devices to facilitate your navigation on the Platform, understand how you interact with us and, in certain cases, be able to show you advertising based on your browsing habits. Please read our Cookies Policy for more detail on the cookies and similar devices we use, their purpose and other information of interest.